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YDR Jewelers

Questions, answered

Diamonds, jewelry, bridal, custom work, and how to reach us in the New York City Diamond District. Policies linked here are the same pages in the footer — nothing extra is invented on this FAQ.

General

Who is YDR Jewelers?

YDR Jewelers is the customer house of YDR Diamonds Inc.. We sell diamonds and fine jewelry, and we work with clients on bridal and custom pieces. The website is ydrjewelers.com.

Where is YDR Jewelers located?

YDR Diamonds Inc. is in the New York City Diamond District at 36 West 47th Street, Suite 201, New York, NY 10036. Please confirm before you travel.

How can I contact YDR?

Call 212-221-7422, toll-free 877-933-7422, text +1 718-648-8447, or email ydrdiamonds@gmail.com. You can also use the contact form or ask the YDR Concierge.

Do you work with customers nationwide?

Yes. Clients visit the New York showroom, and we also work by phone, text, email, and scheduled consultation. Shipping, when arranged, is confirmed at the time of sale — we do not publish a one-size transit time here.

Can I visit or schedule a consultation?

Yes. Request an appointment on this website, or call or text to arrange a visit. Showroom hours are confirmed when you reach us; this site does not invent a public schedule.

Diamonds

What diamonds can I search on this site?

The diamond search shows stones YDR currently holds. If a diamond is not listed, it will not appear in search or with the YDR Concierge.

Do you offer natural diamonds?

Yes, when they are listed. Origin is taken from each stone’s record. Open Natural diamonds to see current natural listings, or search and filter by origin.

Do you offer lab-grown diamonds?

Lab-grown diamonds appear only when YDR holds them. Search or open Lab-grown diamonds. If none are listed, request one and YDR can look further — we will not invent a listing.

What are the 4Cs?

Carat, cut, color, and clarity are the standard way laboratories describe a diamond. They do not replace seeing a stone, and they do not by themselves set a price. Read the 4Cs guide in Education, then check the fields on a specific listing.

What does carat mean?

Carat is weight: one carat is 0.2 grams. Two diamonds of the same carat can look different in size depending on shape and cut. Listings use the weight from the laboratory report.

How is diamond color graded?

Most white diamonds use the D–Z scale. Fancy-color diamonds use a different vocabulary (hue and intensity). YDR shows the grade on the report for that stone and does not convert fancy color into a D–Z equivalent.

How is clarity graded?

Clarity grades such as VS1 describe inclusions under 10x magnification. “Eye-clean” is a viewing judgment, not a lab grade, and is shown only when that field exists on the listing.

What does cut mean?

Cut describes how the diamond is faceted — not its shape. Round brilliants often carry an overall cut grade. Many fancy shapes show polish and symmetry instead. If a listing has no cut grade, that is a fact of the report.

What diamond shapes do you have?

Shape pages and filters show only shapes YDR currently holds — round, oval, cushion, emerald, radiant, pear, princess, marquise, and others when they are listed.

What is GIA?

GIA is the Gemological Institute of America. When a listing shows GIA, that value comes from the report number on the stone. Confirm the number with GIA. YDR is not the laboratory.

What is IGI?

IGI is the International Gemological Institute. IGI report numbers, when present, are shown as imported. Compare natural and laboratory-grown only when origin is stated on that listing.

How does diamond certification work here?

A laboratory report is an independent description, not a promise of future value. Common laboratories include GIA, IGI, and AGS when the listing includes them. If a lab is missing, we do not invent one.

Where do the diamonds come from?

Each listing is a diamond YDR currently holds. Origin (natural, lab-grown, or unknown) is a field on the stone. We do not invent sourcing stories or conflict-free claims unless a verified record supports them.

Are listed diamonds available?

Availability is shown on each listing and can change. Confirm the stone with YDR before you travel or pay.

How is diamond pricing shown?

Customers see an approved retail price or Request Current Price. Trade and RapNet reference figures stay internal. A request is an inquiry, not an offer.

How do I request a diamond?

Use Request a Diamond, call, text, or email. If the stone is not listed, YDR can look further. We will not invent a listing to fill a gap.

Why do diamond prices change?

Availability, the market, and the specifics of a stone all move. A listed retail figure is current only while it is approved and the stone is available. Always confirm before purchase.

Jewelry

What jewelry can I browse?

Published jewelry includes necklaces, pendants, tennis jewelry, bracelets, bangles, cuffs, rings, earrings, gemstones, pearls, brooches, charms, cufflinks, men’s and women’s pieces, gifts, and high jewelry — when those categories have published products.

Do you sell necklaces, rings, earrings, and bracelets?

Yes. Open Jewelry and choose a category. Each page shows published pieces with photography that matches the category.

What is tennis jewelry?

Tennis necklaces and tennis bracelets are flexible lines of matched stones. Browse Tennis Necklaces and Tennis Bracelets for current published designs.

Do you sell pendants, gemstones, and pearls?

Yes, when those products are published. Pendants, gemstone jewelry, and pearls each have their own category pages.

Do you have men’s and women’s jewelry?

Yes. Men’s jewelry and women’s jewelry are separate categories. Cufflinks sit with men’s pieces when published.

Can I commission custom jewelry?

Yes. Start a custom brief with metal, stones, sketches, and notes. Custom work is quoted individually. Timelines are confirmed in writing.

Bridal

Do you make engagement rings?

Yes. You can start with a loose diamond, a setting, or a conversation. The center stone is confirmed separately from the setting.

Do you make wedding bands?

Yes. Browse wedding jewelry and wedding rings, or ask about a band that sits with an engagement ring you already have.

Can I book a bridal consultation?

Yes. Request an appointment for engagement, wedding, or both. Bring notes on shape, metal, and budget if you have them — they are optional.

Can you make a custom engagement ring?

Yes. Custom engagement work is quoted from your brief, and from a diamond YDR holds when you want a specific stone.

Can you make matching bands?

Often, yes — as custom or from published wedding bands. Matching is confirmed with YDR for the actual ring, not assumed from a photograph.

Custom jewelry

How do custom designs work?

Send a brief — words, a sketch, or a photograph. Choose metal and stones where you can. YDR replies with a quote. Nothing on the website is a guaranteed timeline or price for custom work.

Can you modify an existing piece?

Sometimes. Describe the piece and the change. Any modification is quoted and confirmed in writing.

Will I work with a jewelry expert?

Yes. Call 212-221-7422, text, email, or book a consultation. The YDR Concierge can help you look; a person at YDR confirms the work.

Orders

How does ordering work?

Online checkout is available only for items with an approved customer price and available status. Request Price items are inquiries, not offers. Inventory can change without notice.

How do quotes work?

Ask for a current price on a diamond or jewelry piece, or start a custom brief. A quote is confirmed by YDR, not generated as a public offer from an unpublished figure.

How does checkout and payment work?

Online card payments are handled by Stripe Checkout. YDR does not store card numbers. Wire and showroom payment can be arranged directly. Never email card details.

Shipping

How does shipping work?

Shipping methods, insurance, and timelines are confirmed at the time of sale. This website does not publish a standard transit time. Contact YDR for current options.

Will I get tracking?

Tracking, when a shipment is arranged, is shared as part of that sale. Ask YDR when the order is confirmed.

How are diamonds and jewelry handled in transit?

Special handling is part of the shipping arrangement for that sale — insurance and method are confirmed then, not assumed from this page.

Returns and policies

What is the return policy?

Return eligibility depends on the item — especially unique diamonds — and the written terms of the sale. There is no universal restocking window published on this website. Read Returns for the current statement.

What about refunds?

Refunds, if any, follow the written sale terms and the payment provider’s process. Stripe processes card payments.

Where can I read the full policies?

Privacy, terms, shipping, returns, refunds, payment, cookies, accessibility, security, and warranty are linked in the footer. Those pages are the source of truth — this FAQ does not add extra terms.

Contact

What is the email address?

ydrdiamonds@gmail.com. Operations: ydrinc@live.com.

What is the phone number?

212-221-7422. Toll-free 877-933-7422.

Can I text YDR?

Yes. Text +1 718-648-8447.

What is the YDR Concierge?

It is a chat on this site that can help with diamonds, jewelry, bridal, gifts, and custom questions — from the pieces YDR actually holds. It will not invent a stone, a price, or a policy. For anything uncertain, call, text, or email YDR.

How do I request a diamond?

Open Request a Diamond, or reach YDR by phone, text, or email with the stock number or the details you want.